Punjab National Bank

Punjab National Bank Customer Care & Net Banking Helpline

pnb.bank.in

verified

24x7

1800 1800

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Second toll-free banking line 1800 2021
Digital products helpline: PNB ONE and net banking 1800-330-3333
Credit card helpline (toll-free) 1800 180 2345
Credit card helpline from outside India +91 120 4616200
WhatsApp Banking (say Hi from your registered mobile) +91 92640 92640
Hours24x7
Official sitepnb.bank.in
AddressPunjab National Bank, Corporate Office, Plot No 4, Sector 10, Dwarka, New Delhi 110075

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About Punjab National Bank

Punjab National Bank runs two toll-free lines, 1800 1800 and 1800 2021, open 24 hours, and a paid line, +91 120 2490000, for callers abroad. Written grievances go to the Customer Care Centre at its head office in New Delhi through [email protected].

PNB also banks on WhatsApp at 92640 92640, and its toll-free numbers only receive calls; the bank does not use them to ring customers.

Punjab National Bank helpline — questions

Call 1800 1800 or 1800 2021, PNB's toll-free lines, open 24x7. From abroad, or on a paid line, use +91 120 2490000. For PNB ONE and net banking, the digital products line is 1800-330-3333.

PNB ka toll-free number 1800 1800 hai, doosra 1800 2021; dono 24 ghante chalte hain. Videsh se +91 120 2490000 par call karein, aur WhatsApp par 92640 92640 ko Hi bhejein.

Write to [email protected], which reaches the Customer Care Centre at PNB's head office in New Delhi. Put your account number and a short account of the problem in the mail.

Use the online complaint form on PNB's Lodge Complaint page, or hand a written complaint to your branch manager against acknowledgement. Keep the reference number and check progress with Track Status on the same page. The page also sets out PNB's time limits and its Internal Ombudsman, and an unresolved complaint can then go to the RBI Ombudsman.

Call 1800 1800 or 1800 2021 at any hour, or SMS HOT followed by your card number to 5607040 from your registered mobile. To shut net or mobile banking, SMS BLOCK IBS or BLOCK MBS with your Customer ID. Report the fraud at cybercrime.gov.in or on 1930 as well.

PNB's toll-free numbers only take incoming calls; the bank does not use them to ring customers. On WhatsApp, the genuine PNB account shows a green tick next to Punjab National Bank's name.

1800 180 2345, toll-free, or +91 120 4616200 from outside India.

Yes. Download saves both toll-free numbers, the WhatsApp Banking number and the card-blocking SMS as one image to keep or share.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Punjab National Bank. Always confirm on the official website. How we verify this.