NPTEL Helpline & Candidate Support
nptel.ac.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About NPTEL
For the National Programme on Technology Enhanced Learning, write to [email protected] or call 044 2257 5905, 044 2257 5908 or 93632 18521. The NPTEL office at IIT Madras takes calls Monday to Friday, 9 AM to 6 PM.
That office handles website problems, course availability and trouble opening a course. Exam queries from learners outside India go to a separate address.
NPTEL helpline — questions
044 2257 5905, the NPTEL office at IIT Madras. You can also try 044 2257 5908 or the mobile 93632 18521. All three work Mon-Fri, 9 AM-6 PM.
NPTEL office ka number 044 2257 5905 hai. Saath mein 044 2257 5908 aur 93632 18521 bhi hain. Call Mon-Fri, 9 AM-6 PM ke beech karein, ya [email protected] par mail karein.
[email protected]. Use it for website problems, course availability or trouble opening a course. Mention your course name and the email you enrolled with.
No. Call 044 2257 5905 or 044 2257 5908, both Chennai landlines, or the mobile 93632 18521 on weekdays.
Write to NPTEL with your reason, the course name, exam date, roll number and email id. NPTEL forwards it to the course instructor, and the instructor's decision is final.
Fix it before the last date for data changes. After that, NPTEL charges Rs 200 for each change to name, date of birth, photo, signature or category certificate, through an option it opens with the hall ticket download.
Yes, by remote proctoring. Write to [email protected] with your country and city. NPTEL checks proof of your stay abroad and charges an extra facilitation fee.
NPTEL Administrator, IC & SR, 3rd floor, IIT Madras, Chennai 600036. Call or email before you visit, since most issues are solved online.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with NPTEL. Always confirm on the official website. How we verify this.