NDMC Helpline & Customer Care
ndmc.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About NDMC
The New Delhi Municipal Council (NDMC) runs a 24x7 toll-free helpline on 1533 for civic complaints in its area. You can also send a complaint on WhatsApp to 8588887773 or write to [email protected].
The head office at Palika Kendra, Parliament Street, answers on the PABX line 011-49993609.
NDMC helpline — questions
Call 1533, NDMC's toll-free helpline. It runs 24x7. For the head office at Palika Kendra, use the PABX line 011-49993609.
Yes. Send complaints on WhatsApp to 8588887773. NDMC lists it on its complaints page with the 1533 helpline and the NDMC-311 app.
Write to [email protected], the address shown on the NDMC website. Give your area, the consumer number or property ID, and a short note of the problem.
For a supply problem, call 1533. To report unauthorised tapping or theft, ring the NDMC call centre on 011-49993555. If an electricity complaint is not resolved, NDMC has an Electricity Consumer Grievance Redressal Forum (CGRF) online.
The Water Supply service centre for your area. Gole Market is on 011-23362949, for Connaught Place, Bengali Market, Tilak Marg and the Parliament area. NDMC's water supply FAQ lists the centre for each other locality.
It is NDMC's citizen app on Android and iPhone for lodging complaints and getting forms, such as the new water connection form and the list of registered plumbers. NDMC also runs an online Complaint Dashboard.
At Palika Kendra, Parliament Street (Sansad Marg), New Delhi 110001. The Centralized Receipt Branch is on its ground floor.
Your consumer number for electricity or water, your property ID for tax, the exact address and landmark, and the complaint number if you are following up.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with NDMC. Always confirm on the official website. How we verify this.