Meghalaya Rural Bank Customer Care & Net Banking Helpline

1800-123-6230 is the first of three toll-free helplines; the others are 1800-833-1004 and 1800-532-7444. The head office in Shillong takes calls on 0364-2504290. The contact page gives working hours as Mon-Sat, 10 AM-5 PM.

[email protected] is the support address on the bank's contact page. Mention your account number and branch, but never your PIN, OTP or card number.

+91 93553 85959. Send Hi from the mobile number registered with your account, verify with the SMS OTP, and pick balance, mini statement or a cheque book request from the menu.

Call 1800-123-6230 straight away or go to your branch to get the card blocked. If money has already gone out, also call the national cyber fraud helpline 1930 or file on cybercrime.gov.in, with the amount and transaction details ready.

Fill the form under Submit Grievance on the Grievance Redressal page, and use Track Grievance with your Complaint ID later. You can also write to [email protected] or raise it at the branch. The RBI Ombudsman is open if the bank does not settle it.

Yes. Regional Office 1 in Shillong answers on +91-8974162416, and Regional Office 3 at Nongstoin, for West Khasi Hills, on +91-8794395276. Your own branch is still the quickest place for account work.

The contact page lists Mon-Sat, 10 AM-5 PM. Branches close on the 2nd and 4th Saturday, Sundays and public holidays, while WhatsApp banking runs round the clock.