Kotak Mahindra Bank

Kotak Mahindra Bank Customer Care & Net Banking Helpline

kotak.bank.in

verified

24x7

1800 4100

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Fraud reporting, 24x7 1800 209 0000
NRI Services [email protected]
Kotak811 Cares WhatsApp bot 7710811811
Hours24x7
Official sitekotak.bank.in
AddressCustomer Contact Centre, Kotak Mahindra Bank Ltd., Post Box Number 16344, Mumbai 400013

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About Kotak Mahindra Bank

Kotak Mahindra Bank Limited answers on its 24x7 toll-free line 1800 4100, and keeps a separate 24x7 line for reporting fraud, 1800 209 0000. From outside India, Kotak Bank takes calls on +91 22 6204 2001 at local charges.

Queries the phone line does not settle can be emailed to [email protected]. Kotak811 account service keeps shorter hours, 8 AM to 8 PM, and NRI customers have country toll-free numbers of their own.

Kotak Mahindra Bank helpline — questions

Call 1800 4100, Kotak's toll-free helpline for banking needs, complaints and resolution. Kotak asks callers to keep their CRN, and their MPIN or debit or credit card PIN, handy.

Kotak ka toll-free number 1800 4100 hai, jo 24x7 chalta hai. Fraud report karne ke liye alag line 1800 209 0000 hai, woh bhi din raat khuli rehti hai.

No separate city line is listed. Customers in Jaipur and every other city call the same 24x7 toll-free 1800 4100; for a visit, Kotak's branch locator on its contact page finds the nearest branch or ATM.

Yes for most services. Kotak811 account service runs 8 AM to 8 PM, and personal, business and home loan queries 9 AM to 8 PM from Monday to Saturday, excluding bank holidays. Credit card service stays open round the clock.

Call the fraud reporting line, 1800 209 0000, at any hour. Report within 3 working days: under RBI rules that keeps your liability at zero when neither you nor the bank was at fault. A lost or stolen card can also be blocked online with an OTP on Kotak's report-a-lost-card page. Kotak never asks you to disclose your password or PINs.

Write to [email protected] when the helpline has not solved your query. For a call-back instead, use Help and Support in the Kotak app. Kotak's grievance redressal page sets out the next levels, and the RBI Ombudsman takes a complaint that stays unresolved for a month.

From abroad, call +91 22 6204 2001, which costs local call rates, or use Kotak's country toll-free numbers for the USA, UK, UAE, Canada, Singapore, Hong Kong and Australia. Email [email protected] from your registered email ID.

Yes. Kotak811 Cares runs a WhatsApp bot on 7710811811. For anything it cannot sort out, call 1800 4100 between 8 AM and 8 PM, the hours of Kotak811 account service.

Yes. Download saves Kotak's customer care number, the fraud line and the NRI contacts as one image to keep or forward.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Kotak Mahindra Bank. Always confirm on the official website. How we verify this.