Kerala Grameena Bank Customer Care & Net Banking Helpline

Call toll-free 1800-425-4000 or the customer care number 0497-2717800. Keep your account number and registered mobile handy, and never share your PIN or OTP on the call.

Dial 1800-425-4000, Kerala Grameena Bank's toll-free line. The same number appears across the bank's website, kgb.bank.in.

Write to [email protected] with your name, account number and branch. For head office matters, the bank also lists [email protected].

Call the NRI Cell at the Malappuram head office on 9400999891, or email [email protected]. Mention your NRE or NRO account number so the team can find it quickly.

Use KGB Connect, the bank's public grievance system, after verifying your mobile number as a resident or an NRI customer. You can also raise it at your branch. The bank sets out the later steps on its own complaint pages.

Give a missed call to 9015800400 from your registered mobile. An SMS with your balance follows, free of charge. It works on any phone, even without mobile data.

KGB INFI is the bank's mobile banking app, available for Android and iOS. Accounts need a registered mobile number, and joint or minor accounts cannot use it.