Jana Small Finance Bank

Jana Small Finance Bank Customer Care & Net Banking Helpline

jana.bank.in

verified

24x7

1800 2080

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Microfinance and group loans (toll-free) 1800 4200
Grievance redressal [email protected]
Hours24x7
Official sitejana.bank.in
AddressJana Small Finance Bank Ltd, Customer Service, No. 11, 5th floor, Divyashree Chambers, O'Shaughnessy Road, Bengaluru, Karnataka 560025

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About Jana Small Finance Bank

For savings, deposits, cards and digital banking, Jana Small Finance Bank (Jana Bank) answers on 1800 2080, toll-free and open 24x7. Microfinance and group loan customers have their own toll-free line, 1800 4200, from 7 a.m. to 10 p.m., and callers abroad use +91 8065 662000.

Written queries go to [email protected], and letters to the Customer Service desk at Divyashree Chambers, O'Shaughnessy Road, Bengaluru. Jana asks customers to report a fraudulent transaction by phone, on either toll-free line, for immediate action.

Jana Small Finance Bank helpline — questions

1800 2080, toll-free and open 24x7, for savings accounts, deposits, cards, the Jana Bank Mobile Banking app and UPI. Microfinance customers call 1800 4200.

Banking ke liye toll free 1800 2080 din-raat khula rehta hai. Microfinance ya group loan ke liye 1800 4200 par subah 7 se raat 10 baje tak call karein.

1800 4200, toll-free, from 7 a.m. to 10 p.m. Jana lists it as the MFI line, separate from banking customer care, so group loan questions belong there.

Yes. Both 1800 2080 for banking and 1800 4200 for microfinance are free to call from any phone in India. From outside India, use +91 8065 662000 instead.

Send complaints to [email protected], with your customer relationship number. Jana also lists [email protected] for grievances. The later levels are set out on its Grievance Redressal page.

Call 1800 2080 straight away, at any hour. Jana asks customers to report a fraudulent transaction by phone for immediate action; microfinance customers can also use 1800 4200 during its hours.

Dial +91 8065 662000. The toll-free numbers work only from within India.

The registered office is at The Fairway Business Park, Challaghatta, off Koramangala Inner Ring Road, Bengaluru. Letters for customer service go to No. 11, 5th floor, Divyashree Chambers, O'Shaughnessy Road, Bengaluru 560025.

Yes. Tap Download to keep Jana Bank's banking line, microfinance line and email as one image on your phone.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Jana Small Finance Bank. Always confirm on the official website. How we verify this.