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Jana Small Finance Bank

Jana Small Finance Bank Customer Care & Net Banking Helpline

www.jana.bank.in

verified

24x7

1800 2080
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Banking (Toll-free) 1800 2080
Microfinance (Toll-free) 1800 4200
Registered Office 080 46020100
Email [email protected]
Grievance Redressal www.jana.bank.in/grievance-redressal/
Hours24x7
Official sitewww.jana.bank.in
AddressJana Small Finance Bank Limited, The Fairway Business Park, First Floor, Survey No. 10/1, 11/2 and 12/2B, Off Domlur, Koramangala Inner Ring Road, Next to EGL Business Park, Challaghatta, Bengaluru 560071
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About Jana Small Finance Bank

Jana keeps two different toll free numbers and the one you want depends on what kind of customer you are. Savings, deposit and card holders use the banking line, which is staffed round the clock. Microfinance customers have a separate number that runs 7 AM to 10 PM.

Written queries go to the customer care mailbox and grievances to a dedicated redressal address, both published on the bank's own site along with a nodal officer escalation path.

Have your customer ID ready when you call. Jana will not ask you for an OTP, PIN or card number on a phone call, so any caller who does is not from the bank whatever they claim.

Jana Small Finance Bank helpline — questions

The Jana Bank banking customer care number is 1800 2080, for savings accounts, net banking, the mobile app, cards and UPI.
Jana Small Finance Bank ka customer care number 1800 2080 hai. Microfinance customers ke liye alag number 1800 4200 hai.
Yes, 1800 2080 and the microfinance line 1800 4200 are both toll-free. The registered office number, 080 46020100, is a normal landline.
Banking customer care is open 24x7. The microfinance line keeps shorter hours, roughly 7 AM to 10 PM, so call that one during the day.
Microfinance and group loan customers have their own toll-free line, 1800 4200. It is a different team from banking customer care, so calling the right one gets you an answer faster.
Call 1800 2080 for an immediate card block, and report an unauthorised transaction on 1930 within three working days. Written grievances go to [email protected].
1800 2080 par kabhi bhi call karein aur IVR me option select karein. Registered mobile number se call karna behtar rehta hai.
Yes. Tap Download near the top to save an image of Jana Small Finance Bank's customer care and helpline numbers with the verified contacts and hours.
Indian banks have moved to the RBI-mandated bank.in domain as a security measure, and Jana Bank publishes its site at jana.bank.in. Check the address bar before entering net banking credentials.
Jana states 3 to 14 working days for general complaints, and up to 30 working days for fraud, legal matters or anything needing records older than three months. The nodal office works 9 AM to 6 PM, Monday to Friday.

Other helplines

American Express India 1800 419 1092 AU Small Finance Bank 1800 1200 1200 Axis Bank 1800 209 5577 Bandhan Bank 1800 258 8181 Bank of Baroda 1800 5700 Bank of India 1800 103 1906

Helpline details are compiled from public sources and verified periodically. Not affiliated with Jana Small Finance Bank. Always confirm on the official website. How we verify this.