Jan Samarth Helpline & Customer Care

079-6907 6111 for borrowers who applied for a scheme loan on the portal. Banks and other lenders use 079-6907 6123. Keep your Application ID handy when you call.

Call 079-6907 6111, the borrower support line, or write to [email protected]. No toll-free line is printed on JanSamarth as of now.

[email protected] for borrowers, and [email protected] for banks and financial institutions.

Open Grievances on jansamarth.in, choose Borrower and the query type, and give your registered mobile number, Application ID, scheme and stage of application. The team aims to resolve it in three working days.

No. JanSamarth does not ask applicants for any payment. Do not pay, and be careful of calls, SMS, emails and fake websites made to look like the portal.

The bank you selected from the offers on JanSamarth gives the digital approval, so contact that bank's branch about disbursement. For a portal problem with the application itself, call 079-6907 6111 or raise a grievance.

Member Lending Institutions that want to onboard should contact the bank support team on 079-6907 6123 or [email protected]. Partner Onboarding on the portal has the details.