IGR Maharashtra Helpline & Customer Care

8888007777, the SARATHI helpline (Stamps And Registration Assistance Through Helpline Information). Hours: Working days, 10 AM-6 PM. IGR's contact page gives this mobile line and no toll-free number, as of now.

[email protected]. IGR asks people who are not happy with its service to write here. Give the Sub Registrar office, the document number and what went wrong.

Register it on the department's CRM grievance portal. For Mumbai City and Mumbai Suburban, IGR runs a separate grievance portal.

Both are linked from the Grievance Registration page on igrmaharashtra.gov.in.

Working days, 10 AM-6 PM. Outside those hours, the e-Search and e-ASR services stay open online, so you can still check a record or a rate.

Any difficulty on registration, property valuation or stamp duty. Ask it which documents a deed needs, how much stamp duty applies, or how the ready reckoner rate affects your property.

GRAS belongs to the Finance Department, and its helpdesk for users is [email protected]. Send the challan details and the bank name. For a challan paid twice, ask IGR about a refund.

Feedback on the Citizen's Charter or any service goes to [email protected]. Ideas to improve the department go to [email protected].