GitHub

GitHub Support & Online Help Centre

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Online support

GitHub Support

Last verified Sep 2026 · numbers can change, confirm on the official site.

All contact details

GitHub Status www.githubstatus.com/
GitHub Community discussions github.com/orgs/community/discussions
Grievance Officer, India (Microsoft, covers GitHub) [email protected]
Official sitegithub.com
AddressLevel 8, DLF Downtown, DLF City Phase 3 Road, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana

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About GitHub

Support for GitHub, Inc. runs through GitHub Help at help.github.com. You sign in with GitHub and open a ticket there, after an optional answer from Copilot in GitHub Support. Paid plans get direct ticket support. GitHub Free users get help in the GitHub Community discussions and can still open tickets for account, security and abuse issues.

Locked out? The Unable to sign in option on the same site takes a request without a login. GitHub Support writes only from github.com or githubsupport.com addresses, in English. In India, complaints go to GitHub's Grievance Officer through its India grievance form, and Microsoft's grievance officer in Gurugram also covers GitHub.

GitHub helpline — questions

Open a ticket at help.github.com after signing in with GitHub. Free accounts can raise account, security and abuse issues there; other questions go to the GitHub Community discussions. GitHub's support docs list no customer care number as of now.

Use Unable to sign in on the GitHub Help sign-in page. Give your email and pick the reason: forgotten username or password, locked account, compromised account or two-factor trouble.

No. GitHub Support will not restore a 2FA account without a recovery method. Use a recovery code (saved by default as github-recovery-codes.txt), a passkey or security key, or a verified device, SSH key or token; that last route can take up to three business days. With none of these you lose the account, but you can unlink its email.

Check the sender. GitHub Support writes only from github.com or githubsupport.com addresses. For security matters it works in writing through tickets and does not take callbacks or screen shares.

help.github.com par GitHub account se sign in karke ticket kholiye. Free plan par account, security ya abuse ki problem ke liye ticket ban jata hai; baaki sawal Community discussions me poochhiye. Support English me jawab deta hai.

Full URLs, repository names and usernames, the exact error text, steps to repeat the problem, and screenshots with the address bar visible. Hide tokens and other secrets first.

Use GitHub's India Grievance Officer form, linked from its content removal and abuse docs. Microsoft's grievance officer also covers GitHub, at [email protected] or its Gurugram office.

Yes. Tap Download on this page to keep the ticket route, the sign-in help and the grievance email in one picture.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with GitHub. Always confirm on the official website. How we verify this.