Federal Bank Customer Care & Net Banking Helpline
federal.bank.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Federal Bank
The Federal Bank Limited runs a 24x7 contact centre on two toll-free lines, 1800 425 1199 and 1800 420 1199, and takes general queries at [email protected]. The website has moved to federal.bank.in, but federalbank.co.in is still the bank's mail domain, so mail from that address is the bank's own.
Customers abroad can call 080 6199 1199 or write to [email protected]. Feddy, the bank's WhatsApp assistant, answers on 96337 00800 round the clock. Fraud-monitoring calls come from 1600 1090 02, and no genuine caller asks for your OTP, PIN or password.
Federal Bank helpline — questions
1800 425 1199 or 1800 420 1199, both toll-free and open 24x7. Call from your registered mobile; the bank says identification is quicker that way.
Federal Bank ka toll-free number 1800 425 1199 hai, doosra 1800 420 1199. Dono 24x7 chalte hain, aur registered mobile se call karne par pehchaan jaldi hoti hai.
Yes, both 1800 numbers are free within India. From abroad, call 080 6199 1199 at the usual rate; the contact centre lists Kochi landlines for overseas callers too.
[email protected] for general queries and complaints, and [email protected] if you live abroad. You can also use the bank's online complaint form or your branch. Unresolved? Federal Bank's grievance page gives each further step, and after the bank, the RBI Integrated Ombudsman (cms.rbi.org.in) is the regulator's route.
At once, on 1800 425 1199 or through Report Unauthorized Transaction on the bank's site; Feddy on WhatsApp can block a debit card too. Report cyber fraud on 1930 as well. Under RBI rules your loss is zero when you tell the bank within three working days.
The fraud-monitoring team calls from 1600 1090 02 in India to confirm card, UPI and IMPS transactions. Even on that number, never give your OTP, PIN or password.
Yes. Say Hi to Feddy on 96337 00800 from your registered mobile for balance, mini statement, account statement or to block a debit card, at any hour. Banking tasks run in English; general questions work in 14 Indian languages.
The partner's support first. Federal Bank's contact centre page lists separate care lines for its fintech partners, including Fi, Jupiter, OneCard, Scapia and IND Money.
The website is federal.bank.in. Federal Bank says it moved its public-facing platforms to the .bank.in domain under an RBI directive, and .bank.in names are only given to banks. Some services, such as the unauthorised-transaction portal and the bank's email, still use federalbank.co.in.
Yes. The Download button saves Federal Bank's customer care number and official links as an image, with the verified contacts and hours.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with Federal Bank. Always confirm on the official website. How we verify this.