Federal Bank

Federal Bank Customer Care & Net Banking Helpline

www.federal.bank.in

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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Customer Care (Toll-free) 1800 425 1199
Customer Care (Toll-free) 1800 420 1199
WhatsApp Banking 96337 00800
Grievance Team [email protected]
Hours24x7
AddressThe Federal Bank Ltd, Federal Towers, PO Box No. 103, Aluva, Ernakulam, Kerala 683101
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Check live status before you call, it may just be busy.

About Federal Bank

The FedMobile app, net banking, UPI, cards and general account queries go to the toll-free line that Federal Bank runs itself. The bank's official number is listed here so you contact Federal Bank directly.

A lost or stolen card should be blocked at once, so call and keep your account or customer ID ready. The bank will never ask for your OTP, PIN or password on a call, that is always a fraud attempt.

Federal Bank helpline — questions

Call 1800 425 1199 for FedMobile, net banking, debit cards, UPI and account queries. 1800 420 1199 is the second national line if the first is busy.
Federal Bank ka customer care number 1800 425 1199 hai. FedMobile app, net banking ya card se judi shikayat isi par darj karwaein.
Yes, 1800 425 1199 and 1800 420 1199 are both toll-free across India.
Customer care runs 24x7 on both numbers, weekends and holidays included.
Ring 1800 425 1199, which is also the line for reporting an unauthorised transaction, and ask for an immediate block. Report the fraud on 1930 as well, within three working days, to keep your liability at nil under RBI rules.
Yes. Message 96337 00800 from your registered mobile number for balance, statement and simple service requests, which skips the phone queue entirely.
1800 425 1199 par call karein aur IVR me apni bhasha aur option chunein. Account number ya customer ID pehle se ready rakhein.
Yes. The Download button at the top saves an image of Federal Bank's customer care and helpline numbers along with the verified contacts and hours.
Use the online customer grievance form on the bank's site, which routes general banking and credit card complaints separately. Unresolved cases go to the zonal nodal officer and then the RBI Ombudsman.
Federal Bank has moved to the RBI-mandated federal.bank.in domain. Any other site claiming to be Federal Bank and asking for your credentials should be treated as fraudulent.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Federal Bank. Always confirm on the official website. How we verify this.