Digital Gujarat Helpline & Customer Care

1800-233-5500, the toll-free helpline for Gujarat's common service portal, open 10 AM - 6 PM daily. Keep your Citizen ID or registered mobile number and the application number ready.

10 AM - 6 PM daily, weekends included, as the helpdesk page states. Outside those hours, write to [email protected].

Scholarship service issues go to the main toll-free line, 1800-233-5500. Have the student's Citizen ID, the scheme name and the application number at hand when you call.

[email protected], the support address on the portal's helpdesk page, on the state government's own gujarat.gov.in domain. Mention your Citizen ID, mobile number and the service name, and attach a screenshot of the error.

The helpdesk on 1800-233-5500 or [email protected]; it covers failed payments and refunds. Do not pay a second time until the helpdesk confirms whether the first payment went through.

Start with the helpdesk on 1800-233-5500. For a grievance against a government department, use SWAGAT, the Gujarat government's online grievance portal, linked as Write to Grievance in the Digital Gujarat footer.

Digital Gujarat's helpdesk page gives two support channels: the toll-free line 1800-233-5500 and the email [email protected]. Use either of those for help with an application.