ChatGPT Support & Online Help Centre

OpenAI supports ChatGPT users through the chat bubble at the bottom right of help.openai.com, where a virtual assistant answers first and a human agent can join. Its AI phone support line serves the US, Canada and Australia only; OpenAI lists no customer care number for India as of now.

help.openai.com kholiye aur neeche daayein kone mein chat bubble dabaiye. Pehle virtual assistant jawab deta hai; zaroorat ho to human agent judta hai. Account email, problem ka samay aur screenshot saath rakhiye.

Payments are generally non-refundable, OpenAI says. An unused individual subscription may qualify if you contact support within seven days of the charge, and billing errors or unauthorised charges are checked too. Write from the account or the email linked to the charge; an active payment dispute blocks a separate refund.

Cancel on the platform you paid through: your ChatGPT account for chatgpt.com, Apple subscriptions for the App Store, or Google Play. Deleting the app does not cancel it, and cancelling stops renewals without refunding past charges.

Change your password and choose Log out of all sessions in account settings. Then report it through OpenAI's Fraudulent Activity form, choosing Report unauthorized activity involving my account.

No. OpenAI says it never starts a call or chat. Treat any caller claiming to be ChatGPT support as suspect, and never share your password or one-time codes.

A clear description of the problem, your account email and plan, the date and time with your time zone, the steps that led to it, and screenshots. Leave out passwords and one-time codes.