Capital Small Finance Bank Customer Care & Net Banking Helpline

1800 120 1600, toll-free and open 24x7. Capital Bank takes general queries, complaints and service requests on this one line.

Toll free number 1800 120 1600 hai, jo din-raat chalta hai. Likhit shikayat [email protected] par bhejiye, naam aur account number ke saath.

Yes. Calling 1800 120 1600 costs nothing from a mobile or landline in India, and it is answered at any hour.

Write to [email protected] with your name, contact number, address, account number and message. You can also start with your branch manager. The later levels are set out on the bank's contact page.

Send BLOCK to +91 92226 55555 from your registered mobile, or call 1800 120 1600. A transaction you did not make can be reported from the transaction history in net banking. Report it on 1930 or cybercrime.gov.in too, as Capital Bank's own fraud page advises.

Business correspondent complaints follow a different route from the branch one. Capital Bank sets out which desk handles them on its contact page.

In Jalandhar, Punjab, at MIDAS Corporate Park, 37 G.T. Road. Letters for the bank go to the 3rd floor there.

It is a scheduled bank and India's first small finance bank, licensed in 2016, and it has been listed on the NSE and BSE since 2024. Deposits are insured up to the DICGC limit, like those of every scheduled bank.