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Capital Small Finance Bank

Capital Small Finance Bank Customer Care & Net Banking Helpline

www.capital.bank.in

verified

24x7

1800 120 1600
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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Customer Care (Toll-free) 1800 120 1600
Email [email protected]
Contact Us www.capital.bank.in/contact-us
Hours24x7
Official sitewww.capital.bank.in
AddressCapital Small Finance Bank Limited, MIDAS Corporate Park, 3rd Floor, 37, G.T. Road, Jalandhar 144001, Punjab
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About Capital Small Finance Bank

A single toll free number covers everything here, and it runs 24x7 for general queries, complaints and service requests. Written grievances go to the customer relations mailbox, and the bank asks you to include your name, account number and contact details so it can trace the case.

Escalation is spelled out on Capital's own site. Branch manager first, then a nodal officer, then a principal nodal officer, both of the latter reachable at the Jalandhar corporate office.

Keep your account number to hand when you call. Nobody from the bank will ask for your OTP, PIN or card number, so a caller who does is trying to defraud you.

Capital Small Finance Bank helpline — questions

The Capital Bank customer care number is 1800 120 1600, covering net banking, the mobile app, debit cards, UPI and account queries.
Capital Small Finance Bank ka customer care number 1800 120 1600 hai. Net banking, card ya account se judi shikayat isi par darj karwaein.
Yes, 1800 120 1600 is toll-free. The Jalandhar corporate office numbers, 0181 5051111 and 0181 5052222, are ordinary landlines and are charged.
The toll-free line is open 24x7, so card issues can be reported at any hour.
Call 1800 120 1600 and ask for the card to be blocked before anything else. Report the fraud on 1930 or cybercrime.gov.in within three working days, which is the RBI window for nil liability.
Start with your Branch Manager, then the Nodal Officer at Jalandhar, and after 15 working days the Principal Nodal Officer. Grievances go to [email protected] with your name, contact number, address and account number.
1800 120 1600 par call karein aur IVR me apna option select karein. Account number aur registered mobile ready rakhein.
Yes. Tap Download near the top to save an image of Capital Small Finance Bank's customer care and helpline numbers with the verified contacts and hours.
Indian banks have moved to the RBI-mandated bank.in domain as a security measure, and Capital Bank publishes its site at capitalbank.co.in. Check the address bar before entering net banking credentials.
Capital Bank routes business correspondent grievances differently: Level 1 is the Head of Retail Credit and Level 2 the Head of Credit, rather than the branch and nodal officer route.

Other helplines

American Express India 1800 419 1092 AU Small Finance Bank 1800 1200 1200 Axis Bank 1800 209 5577 Bandhan Bank 1800 258 8181 Bank of Baroda 1800 5700 Bank of India 1800 103 1906

Helpline details are compiled from public sources and verified periodically. Not affiliated with Capital Small Finance Bank. Always confirm on the official website. How we verify this.