AWS Support & Online Help Centre

Open a support case in the AWS Support Center and choose Phone; AWS calls you back on the number you give. Chat and a web reply are the other options, depending on the case type and your plan. AWS Support lists no customer care phone number of its own as of now.

AWS Support Center mein case banayein aur Phone chunein; AWS aapke diye number par call back karta hai. Chat aur web reply ka option bhi milta hai.

Sign in, open the AWS Support console and choose Create case. Pick the service, category and severity, describe the problem, then choose web, chat or phone. Account and billing cases are open to every customer; technical cases need a paid plan such as Business Support+.

Yes. Every customer gets 24x7 customer service for account and billing cases. Paid plans add 24x7 technical support by phone, web, chat and email, with faster response times on the higher plans.

Try the password reset first. If the email, password or MFA device no longer works, the account support form reaches AWS Support without signing in, and a lost or broken MFA device has a form of its own.

Find the service and region behind the charge in the console's Billing section, then raise an account and billing case, which works on every plan. With no AWS account at all, use the billing or account support form instead.

AWS handles support through cases in the Support Center, not by email. For complaints in India, the Grievance Officer of Amazon Web Services India Private Limited takes mail at [email protected].

Use AWS's Report abuse form for abusive activity such as spam, phishing or attacks coming from AWS resources.