AU Small Finance Bank

AU Small Finance Bank Customer Care & Net Banking Helpline

au.bank.in

verified

24x7

1800 1200 1200

Last verified Oct 2026 · numbers can change, confirm on the official site.

5 of the 5 responses say this number connectedlast 90 days

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All contact details

Banking services (alternate toll-free) 1800 26 66677
Credit cards 1800 1200 1500
NRI services +91 141-7141000
Credit card support [email protected]
WhatsApp Banking (send Hi, 24x7) 8383838399
Hours24x7
Official siteau.bank.in
AddressAU Small Finance Bank Ltd, Corporate Office, 5th Floor, E-Wing, Kanakia Zillion, Junction of CST and LBS Road, Kurla West, Mumbai, Maharashtra 400070

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About AU Small Finance Bank

AU Small Finance Bank Limited answers accounts, cards, net banking and AU 0101 queries on 1800 1200 1200, and its customer care runs 24x7. A second line, 1860 1200 1200, does the same job but is charged at your operator's rate.

AU 0101 is simply the bank's own app and net banking brand, so the same numbers serve it. Written queries go to [email protected], which the bank answers in about two days, and WhatsApp Banking on 8383838399 takes a Hi from your registered mobile. Keep your customer ID handy, and never share an OTP, PIN or card number on a call.

AU Small Finance Bank helpline — questions

Dial 1800 1200 1200 or 1800 26 66677, both toll-free, for savings accounts, net banking, UPI and the AU 0101 app. Credit card holders get their own toll-free line, 1800 1200 1500.

AU Bank ka 24 ghante wala toll-free customer care number 1800 1200 1200 hai. AU 0101 app, credit card ya account se judi shikayat isi number par darj hoti hai.

Yes, 1800 1200 1200 and 1800 26 66677 are toll-free. 1860 1200 1200 is the bank's non-toll-free number for the same desk, charged at your operator's rate.

The customer care lines are open 24x7, all seven days. WhatsApp Banking also runs 24x7, holidays included.

8383838399. Send Hi from your registered mobile number to use WhatsApp Banking, which runs 24x7 with 40+ services: balance, the last five transactions, statements, a cheque book request, a debit card block and service request status.

  • Debit card: call 1800 1200 1200 or 1800 26 66677, choose your language and press 2, or block it in the AU 0101 app under Debit Card.
  • Credit card: call 1800 1200 1500 and dial 2, or block it in the AU 0101 app.
  • A transaction you did not make: open it in the AU 0101 app and choose Report fraud, or call 1800 1200 1200.

Report it to AU within three working days so your liability stays zero under RBI rules. Online fraud can also go to the national cyber crime portal, cybercrime.gov.in, or 1930.

Yes, it is the same bank, AU is the short name for AU Small Finance Bank. It has received the Reserve Bank's in-principle approval to become a universal bank, and until that transition is completed the registered name stays AU Small Finance Bank. Your account and contacts are unaffected.

AU's registered office is at 19/A Dhuleshwar Garden, Ajmer Road, Jaipur, and its corporate office at Kanakia Zillion, Kurla West, Mumbai. Both are on the bank's branch locator. For anything about your account, the 24x7 line 1800 1200 1200 is the route.

1800 1200 1200 par call karein aur IVR mein apni bhasha aur product chunein. Chhote kaam ke liye apne registered mobile se WhatsApp par 8383838399 par Hi bhejein.

Start on 1800 1200 1200 or [email protected], or use Lodge a Complaint on its contact page. Track the request with Check SR Status. If it stays unresolved, the RBI Ombudsman accepts it through cms.rbi.org.in or on 14448. AU lists the stages in between on its grievance page.

Yes. Download saves AU Bank's customer care and helpline numbers as a picture you can keep on the phone or forward to someone else.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with AU Small Finance Bank. Always confirm on the official website. How we verify this.