Mizoram Rural Bank Customer Care & Net Banking Helpline

Call the head office in Aizawl on 0389-2333024 during working hours, Mon-Sat, 10 AM-4 PM. For a RuPay debit card problem, the toll-free lines are 1800-532-7444 and 1800-123-6230.

1800-532-7444 and 1800-123-6230, listed by MRB for RuPay debit cards and for blocking a lost ATM card.

[email protected] for general queries. Complaints have their own address, [email protected]. Never send your PIN, OTP or card number in a mail.

9289902970. Send Hi from the mobile registered with your account for balance, a mini statement or the nearest branch. The same number gives missed-call alerts once your branch activates them.

Start with your branch, in writing or through the MRB grievance portal on mrb.bank.in, where you can also track the complaint. Unresolved complaints go to [email protected]. The full escalation chart, with timelines, is on the bank's Grievance Escalation Matrix page.

Yes. RO Aizawl is [email protected], and RO Lunglei, at Bazar Veng near Saikuti Hall, is [email protected].

Block the card at once on 1800-532-7444, then call 1930 or file on cybercrime.gov.in. Remember that MRB staff will not ask you for login details, PIN or OTP on the phone, by SMS or by mail.