MCX Customer Care & Support
mcxindia.com
Last verified Sep 2026 · numbers can change, confirm on the official site.
All contact details
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About MCX
The main line of Multi Commodity Exchange of India Limited (MCX) is 022-6731 8888, answered on weekdays from 10 AM to 6.30 PM, with a lunch break from 1 to 2 PM. Email goes to [email protected].
MCX mainly supports its member brokers. A retail trader with a problem on an order or account should go to the broker first, and use [email protected] to complain about a broker.
MCX helpline — questions
Call 022-6731 8888, Monday to Friday, 10 AM to 6.30 PM, with a lunch break from 1 to 2 PM. The same line is listed for investor assistance, so keep your broker's name and your client code ready.
Write to [email protected]. For general enquiries, MCX also lists [email protected].
Customer Support on 022-6649 4040 handles systems, software, connectivity, the Trader Work Station and market operations. It is a direct line meant for member brokers.
Email [email protected] with the supporting documents. You can also file on SEBI's SCORES or the SMART ODR portal, or write to the nearest MCX Investor Service Centre. Keep your PAN and contact details handy, since SCORES needs them to register the complaint.
MCX runs them in Mumbai, Delhi, Kolkata, Chennai, Jaipur, Bangalore, Ahmedabad, Hyderabad, Kanpur and Indore. They help with conciliation and arbitration of complaints.
Call 022-6731 8888 or email [email protected] for MCX. No toll-free line appears on MCX's Contact Us page as of now.
Your broker. Orders, margin, account and segment activation are all handled by the broker. MCX helps when the exchange itself is at fault or when a complaint against the broker is not resolved.
At Exchange Square, Suren Road, Chakala, Andheri East, Mumbai 400093. Visits need an appointment through a host, and you must carry photo ID.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with MCX. Always confirm on the official website. How we verify this.