CoinDCX Customer Care & Support

CoinDCX supports users through the Chat on support.coindcx.com and by e-mail at [email protected]. As of now, no customer care phone line appears on CoinDCX's help site.

Search your issue on support.coindcx.com, then use Chat if the article does not solve it. CoinDCX points users to Chat for stuck withdrawals and account questions.

support.coindcx.com par apni problem search kijiye, phir Chat se baat kijiye. E-mail ke liye [email protected] likhiye. CoinDCX kabhi password, OTP ya PIN nahi maangta.

Treat it as suspicious. CoinDCX says it never asks for your password, OTP, PIN, 2FA codes or seed phrase, never asks you to transfer funds to verify an account, and never asks you to install screen-sharing apps. Report it to [email protected].

Change your CoinDCX password at once and reset 2FA. Report it to [email protected], then to the cyber crime helpline, 1930, or cybercrime.gov.in, and to your nearest police station.

Most withdrawals below Rs 5 lakh are processed within 6 hours; larger ones can take up to 72 hours. If the money has not arrived by then, contact CoinDCX through Chat.

No. CoinDCX says it offers no offline services at all, including account opening and customer support. Everything runs on its website and app, so treat any offer to meet in person as suspicious.

Start with Chat. If the concern stays unresolved, follow the For Grievance Redressal link at the foot of coindcx.com and support.coindcx.com, which sets out CoinDCX's escalation steps.