Clash of Clans Support & Online Help Centre

Support runs inside the game: Settings, Help and Support, then the message button at the top right. Supercell says its team answers 24x7, in English and several other languages. As of now, Supercell's support pages show no phone line for CoC.

Players get the fastest reply in the game. Parents can write to [email protected] with the player ID and what happened. [email protected] is only for a Google Play charge you did not make, after Google sends you to Supercell.

Log in with your Supercell ID to load it. Without one, message support with your player tag, account name, Town Hall level, clan name and purchase transaction IDs. Keep a fresh email ready, as recovery sets up a Supercell ID on it.

Wait a few minutes and do not buy again, or you may be charged twice. Then use Leave a Message in Help and Support with the transaction ID (GPA. or GPB.) and a receipt screenshot, with your name and card details hidden. App Store buyers can also go to Apple.

Only for a valid reason: an accidental or unauthorised buy, a double charge, or a bug that hit the shop. Ask in-game for Google Play and Supercell Store purchases; Apple handles iOS refunds. An approved refund takes up to 10 business days, and a Season Pass can be refunded only once per account.

Supercell ID se login karein, village wapas aa jayega. ID nahi hai to game me Help and Support par player tag aur Town Hall level ke saath message bhejiye.

No. Supercell never contacts players unexpectedly or asks for Supercell ID codes, and every Supercell website sits on supercell.com. Free gem sites are after your login, and sharing an account can get it banned.