Pokemon GO Support & Online Help Centre
pokemongo.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Pokemon GO
Pokemon GO support works inside the app. From the Map View, open the Main Menu, tap Settings, then Help at the top right to reach the Help Center and contact the support team.
The Pokemon GO Help Center is run by Scopely. Refunds for PokeCoins bought through an app store go to Apple, Google Play or the Galaxy Store, under their refund rules.
Pokemon GO helpline — questions
Contact Pokemon GO support from inside the app: Map View, Main Menu, Settings, then Help. The Pokemon GO Help Center lists no customer service phone number as of now.
- From the Map View, open the Main Menu.
- Tap Settings at the top right.
- Tap Help in the top right corner.
- Use the Help Center, or contact the support team from there.
Ask the store you paid through. Apple Support handles iPhone purchases, Google Play Help handles Android, and the Galaxy Store handles Samsung, each under its own refund policy.
Yes. Open the Pokemon GO Help Center in a browser, at pokemongo.com/support. Help articles there end with a button to contact the support team.
The app sends details such as app version and device model with your report, which helps the team investigate. Bug reports do not get an individual reply.
Scopely runs the Pokemon GO Help Center and support team.
Game mein Map View se Main Menu, phir Settings aur upar daayein Help dabaiye. Wahan Help Center aur support team dono milte hain.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Pokemon GO. Always confirm on the official website. How we verify this.