Free Fire Support & Help
ff-support.garena.com
All contact details
HoursOnline help centre
Official siteff-support.garena.com
Is Free Fire down right now?
Check live status before you call, it may just be busy.
About Free Fire
Support for Free Fire, from Garena, runs through in-game help and the Garena support site, covering account, login and technical issues, with no phone helpline anywhere. Those official channels are listed here so you reach Garena directly.
Use the in-game support that is linked to your account. Never share your account details or an OTP with anyone, account-recovery and free-diamond scams are extremely common in this game.
Free Fire helpline — questions
No phone helpline is listed here. Garena works through its official Free Fire support site, where you submit a ticket, linked on this page.
Raise a ticket on the official support site with your player ID, which is shown on your in-game profile. Without it support cannot trace the account.
Official support site par ticket raise karein aur apna player ID dein. Phone helpline nahi hai.
Yes, through the support site. Bans usually follow use of third-party or modified apps, and the appeal is reviewed against that specific reason rather than as a general request.
Raise it with the store that took the payment, meaning Google Play or the App Store, as well as Garena support. Keep the order ID, since that is what either side needs to trace it.
No. Free diamond generators and paid recovery offers are the main way Free Fire accounts are stolen. Garena never asks for your login, and no genuine site needs your account password.
Yes. The Download button near the top saves an image of the Free Fire official contacts and links with the support details.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Free Fire. Always confirm on the official website. How we verify this.