Free Fire Support & Help

Free Fire support runs on tickets and email. Raise a ticket at support-freefireind.garena.com or write to [email protected]. Garena lists no customer care phone or WhatsApp number on its India support site as of now.

Support ticket aur email se milta hai. Game account se support-freefireind.garena.com par login karke ticket daalein, ya [email protected] par likhein. Shikayat ho to [email protected] par bhejein. Jawab English mein aata hai.

Log in at the India help centre with your game account and tap Submit Ticket; your UID and nickname fill in by themselves. A guest account cannot submit, so link it to a login first. Replies show under View Tickets. For a connection problem, attach a speed test screenshot and your network's name.

Garena, after 24 hours: raise a Payment Issue ticket with your Google Play receipt and allow up to 3 business days. Do not ask Google or Apple for a refund, or the diamonds turn negative and the account is restricted. If money went through another payment method, that provider handles it.

No. Garena bans hacks, modified game clients and third-party tools permanently on the first offence and says no appeals are entertained.

Report the player from inside the match; Garena's anti-hack team reviews each report. For verbal abuse, raise a ticket under Game Concerns. Many reports alone do not get an account banned.

Tap Account Recovery on the login screen if you bound a recovery email; Garena mails a code and you attach the game to a new login. Without one, recover your Google or Facebook login first. A lost guest account cannot be restored.

[email protected], the address Garena's terms give Indian users with a complaint about the service. Add your UID and ticket number. If that reply does not settle it, the Government's Grievance Appellate Committee hears appeals against a platform's grievance officer.

No. Garena says anyone offering free or cheap diamonds is most likely after your account or card. Real codes redeem only at reward.ff.garena.com, and genuine Partner Program creators carry a V badge in the game.