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TANGEDCO Customer Care & Complaint Numbers

www.tnpdcl.org

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1912
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Power Complaint (BSNL lines) 1912
Power Complaint (other networks) 044-1912
Minnagam Call Centre 94987 94987
Bill by SMS (TNEB consumer no) 94987 94987
Bill and Complaint Portal www.tnebnet.org
Hours24x7
Official sitewww.tnpdcl.org

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About TANGEDCO

TANGEDCO handles electricity bills, complaints and power outages for Tamil Nadu on its own line and app, and for a power cut or no-supply complaint 1912 reaches the local electricity board. Those official channels are listed here so consumers reach TANGEDCO itself.

Keep your consumer number ready. Nobody from TANGEDCO asks you to pay a person directly or to install a screen-sharing app to restore power or settle a bill, so treat such a call as fraud.

TANGEDCO helpline — questions

The power complaint number is 1912, but that short code works only for BSNL lines. From any other network you dial 044-1912. The Minnagam call centre on 94987 94987 works from every network.
Call 1912 with your service connection number from the bill. A no-supply complaint is logged against your section office, so the number is what routes the lineman to the right street.
1912 par call karein, ya Minnagam WhatsApp 94987 94987 par message bhejein. Service connection number zaroori hai.
Minnagam is TANGEDCO's own customer service centre, and its WhatsApp line is 94987 94987. It is often quicker than the phone during a storm, when the call queue builds up.
It is the national electricity complaint short code, and in Tamil Nadu it connects only from a BSNL line. Other operators need the 044 prefix, which is charged as a normal Chennai call.
Use TANGEDCO's own bill and complaint portal at tnebnet.org, linked here so you reach the official site. Bills are looked up by service connection number.
Yes. Tap Download near the top to save an image of TANGEDCO's complaint and helpline numbers with the verified contacts and timings.
For distribution, yes. TANGEDCO was trifurcated in July 2024, and electricity distribution now sits with TNPDCL, the Tamil Nadu Power Distribution Corporation. Same offices and section engineers, so your service connection number is unchanged.
Take it to the Consumer Grievance Redressal Forum for your area, and beyond that the Electricity Ombudsman appointed by TNERC, the Tamil Nadu Electricity Regulatory Commission. Neither charges a fee, and compensation is payable where the utility falls short of published service standards.

Other helplines

Adani Electricity 19122 BESCOM 1912 BSES Delhi 19123 CESC 1912 DHBVN 1912 JBVNL 1800 345 6570

Helpline details are compiled from public sources and verified periodically. Not affiliated with TANGEDCO. Always confirm on the official website. How we verify this.